Refund policy

Return & Refund Policy

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, the item must be:

In the same condition as received
Unworn, unused, and undamaged
With all original tags attached
In its original packaging
Accompanied by a receipt or proof of purchase

To initiate a return, please contact us at aadilsaba74@gmail.com. Once your return request is approved, we will provide instructions on how and where to send your package.

Return Address:
WHICH MENCTION ON YOUR PARCEL

Please note that items returned without prior authorization will not be accepted.

For any questions regarding returns, feel free to contact us at aadilsaba74@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us immediately at aadilsaba74@gmail.com so we can evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

Perishable goods (such as food, flowers, or plants)
Custom-made or personalized products
Personal care and beauty products
Hazardous materials
Flammable liquids or gases

If you are unsure whether your item qualifies for a return, please contact us before submitting a request.

Additionally, we do not accept returns on:

Sale or clearance items
Gift cards

Exchanges

The quickest way to exchange an item is to return the original product. Once your return is approved and processed, you may place a new order for the desired item.

European Union 14-Day Cooling-Off Period

For orders shipped to countries within the European Union, customers have the right to cancel or return their order within 14 days of receiving it, for any reason and without providing justification.

To qualify, the item must be returned in the same condition in which it was received—unused, unworn, with original tags and packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at aadilsaba74@gmail.com.